Frequently Asked Questions

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Bus Tour Information icon
Bus Tour Information
Yes! We now have out TopView Sightseeing App available on the App Store and Play Store for free!
Please follow this link: https://www.topviewnyc.com/nycguide for the most updated schedule this season.
We operate 365 days a year, 366 days on a leap year!
Each tour has a different duration, which is an approximation. We tour within NYC which means traffic is expected and may change the duration of the tour.
TopView Sightseeing wants our customers to experience more of NYC, we tour Brooklyn and the Bronx.
No. Smoking and drinking are not permitted during any tours. This is for the safety of other passengers, staff, and yourself.
Definitely! Our tours pass through the most iconic NYC attractions.
No, they are two completely different terms. While hours of operations are the times of each tour - the validity of tickets is the time frame your tickets have until it will expired.
Guests in need of wheelchair accommodation must contact our office 24 hours in advance so we can inform our Operations Team.
No, all of our services have a start and end time which adjust seasonally.
NYC is always changing through construction or having celebratory parades, we make sure all our customers are aware of the changes. We post service alerts on our Maps & Routes page.
Our Downtown Tour is our earliest tour which departs at 8 am. While our Night Tour ends at 10 pm (depending on the season, please refer to Maps & Routes page.
If you're interested in a variety of attractions being part of your pass, please visit our Attraction Pass section of our site https://www.topviewnyc.com/passes
We might be coming to a city near you soon! Please follow us on social media to get the latest updates. Meanwhile, let’s tour NYC together! We'd love for you to join on us on a experince in the Big Apple.
You will need your tickets printed or redeemed on our TopView App for your mobile prior to boarding. We have designated locations where you may hop on or hop off. You may see our designated locations along our routes page.
Stops are located nearby landmarks to help you find them, whether it’s an eye-catching storefront or a specific street corner.
Yes, on our Downtown Tour and Uptown tour we currently have 11 languages available:English, Spanish, Italian, German, French, Portuguese, Chinese, Japanese, Korean, Russian, and Hebrew. Our single ride tours such as Night Tour, Brooklyn Tour, and the Bronx Tour are only available in English.
Hop on Hop off tour means you can get off and on at any designated Topview stop, take pictures, purchase souvenirs, visit nearby attractions, or even have a coffee, and then go back to the bus stop and hop on the next TopView bus that comes along.
You may begin at any designated stop on our route as long as you have a valid ticket printed or redeemed on your mobile device.
Not at the moment. The only tours that are available for the hop-on hop-off are the Downtown Tour and the Uptown Tour.
Our cruise is located at the World Financial Terminal at Battery Park City. This is located at Vesey St and North End Ave. It is currently stop 13 on our Downtown Tour and a short walk from the bus. Refer to your brochure for any further information needed.
Purchase and Pickup icon
Purchase and Pickup
When purchasing online, you can save up to 47% off! Thats near 50% which makes it much cheaper than our walk in prices,.
We recommend that you book early as possible. After you purchase your tickets, you have up to 12 months to use the passes.
We highly recommend our customers to reserve their Liberty Cruise spot ahead of time at www.topviewnyc.com/reserve with your authorization code before arriving to the pier. You will present your Liberty Cruise reservation confirmation prior to boarding. Please arrive 30 minutes prior to boarding.
Refund are not available since all sales are final, however, your tickets can be used for up to 12 months after the date of purchase.
The validity of your tickets begin once you have printed your tickets with one of our representatives or when you redeem your pass on your mobile device.
The tours will need to be done consecutively. Cannot be done over several days.
After your purchase is finalized, you will receive a confirmation page. This will be sufficient to redeem your tickets. However, you will also receive an email; if you do not receive the email please contact support@topviewnyc.com for more assistance.
For online bookings we accept Visa, Mastercard Discover, and American Express. If you come to one of our visitor centers if you'd like to pay in person:https://www.topviewnyc.com/about/location. However, we recommend to book online for the best price in the city.
You have 2 options to pick up your passes. You may visit one of our visitor centers: https://www.topviewnyc.com/about/location. We also have our TopView Sightseeing App available on iOS and Android where you may redeem when you are ready to use our services.
Any child under the age of 3 board for free as long as they do not occupy a seat. A child ticket is required for children between the ages of 4-12. Must follow company policy that all children must be accompanied by an adult.
No. You will need to print your tickets with one of our representatives or redeem your pass on out TopView App.
Groups and Charters icon
Groups and Charters
We definitely do offer private tours! The cost of the charter varies in prices depending on the specific of the tours. For example, time of the year, day of the week, time of the day and so on.
For groups larger than 25 guests, please contact us at (212) 664-0300 or use our Groups & Charters form (see the footer of this page) to request a free quote with no obligation.
Hotel pick up and drop off are only available for private tours. If you're interested in a private tour please email us at groups@topviewnyc.com
Unfortunately we do not offer student discounts for individual purchases. If you're interested in school group tours please contact us at groups@topviewnyc.com for group rates.
At the moment we do not have airport shuttles.
Absolutely! Groups of 10 or more qualify for a 10% discount. You may inquire with our groups department at groups@topviewnyc.com.
Partnerships and Advertising icon
Partnerships and Advertising
Absolutely! If you're interested in advertising on our vehicles, please contact our marketing team at marketing@topviewnyc.com.
We will be glad to discuss any advertising inquiry. You may contact our marketing department at marketing@topviewnyc.com
Planning Your Trip icon
Planning Your Trip
The options are endless! TopView will make sure you visit all of the most iconic sights and attractions, but in your free time, you should definitely consider taking in a Broadway show, sampling fine dining, exploring famous museums, and seeking unique retailers
Remember, NYC experiences all the seasons of the year. Make sure to check the weather prior to your NYC visit. Keep in mind it is very hot during the summer season and very cold during winter. During spring and fall season make sure to bring a light jacket and several layers just in case.